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Answered already
How do I cancel my subscription?
Subscriptions are billed by Apple, so cancelling happens in Settings on your iPhone: tap your name, then Subscriptions, then Dry Run. The profile screen in the app takes you straight there. Cancelling stops the next renewal and leaves the plan running until the period you have already paid for ends.
I already paid, and the app is asking me to subscribe again.
Tap Restore Purchases on the paywall or in the profile screen. That asks Apple what your Apple Account owns and puts it back. Make sure you are signed into the same Apple Account that made the purchase. If it still does not come back, write below and tell us roughly when you bought it.
How do I delete a transcript, or my whole account?
A transcript can be deleted from the call it belongs to. A situation can be deleted along with everything under it. To remove everything, use Delete account on the profile screen, which erases your situations, calls, transcripts, scores, and onboarding answers. The Privacy Policy spells out what is held and for how long.
Something the other person said was wrong or upsetting.
The other side of a call is generated, and a character set to push back sometimes does it badly. You can end a call at any time. If something crossed a line, please tell us what happened and which situation it was — that is the only way it gets fixed.
The call would not connect, or the minutes look wrong.
Tell us roughly when it happened and what you saw. Minutes are metered by the second of actual conversation, so a call that never connected should not have cost you anything — if it did, we will put it back.
Dry Run is a practice tool, not a mental-health service, and it gives no professional, legal, or employment advice. See our Terms of Service and Privacy Policy.